It doesn't seem to matter who you talk to, if they have Flyer points undoubtedly there have been many times that they have tried to "cash" them in for flights only to be told that - and I quote- "I am terribly sorry but we do not have rewards points available on that flight". Ok fare enough so let's look at a day or two either side of the date required and we can work with that. Once again- "I am sorry but there are no rewards seats available for any class on any day in that week:.

So why do people still sign up for them in the hope of one day booking an economy seat and using their points to upgrade to Business Class. Now new rules say that you can no longer even do this. if you wish to upgrade using your points you simply -go into a draw- and if they email you, fabulous you can now use those hard earned points. However - and there is always a however- if you do not hear from the airline it is a case of too bad so sad.

But sign up they do. There are however little tricks of the trade that will allow you to use these points. If you have a good Travel Agent, she or he will be able to show you the way. That brings me to another subject, booking online yourself and having to deal with the frustrations and unknowns that Travel consultants have spent years learning about and researching. Oh dear yes that is right, they just don't sit behind a desk and fake their knowledge and expertise, they do know where the best spots are and the tricks that can save you money. But that is another story.